HAS MY ORDER BEEN SHIPPED?

Once your order has been posted and dispatched in our system you will receive email notification with your tracking number. Please ensure your email address is entered correctly when you are placing your order as all notifications in regards to your order will be sent to the email address we receive with your order.

HOW CAN I TRACK MY ORDER?

You can track your order using your tracking/consignment number. This will be emailed to you upon dispatch of your parcel. Please allow up to 24 hours for this number to become active.

DO YOU OFFER RETURNS OR EXCHANGES?

Yes. To read our full Returns Policy CLICK HERE to Return policy page

HOW CAN I USE A PROMO CODE?

When you’re ready to checkout and are looking at the items in your cart, click proceed to checkout. You will then have the option to add your discount code or promo code to your order. Please note, only one discount code can be redeemed per order.

WHAT CURRENCY IS USED ONLINE?

You are currently browsing our Australian Website. All prices are charged in AUD. 

CAN I PRE-ORDER ITEMS?

Pre-orders are items that are not in stock currently but are being made to order and will ship at a later date. The estimated arrival date for the item will be displayed on the product page. If you submit a pre-order, this is treated like an actual order and you will be charged for the item/s and shipping when placing your order and your order will be mailed out to you as soon as the shipment reaches our warehouse.

For orders that contain a combination of in stock item/s and pre-order item/s, these will be shipped separately so you receive your in-stock item/s straight away. Pre-order item/s will be shipped on the date advertised on description. No additional postage charged will be incurred in these circumstances.